Upload & Scan Mail
Learn how to upload and process your physical mail documents
Uploading Documents
There are two ways to upload mail to your digital mailbox:
Method 1: Drag and Drop
- Open your mailbox page
- Drag PDF files from your computer
- Drop them onto the upload area
- Wait for upload confirmation
Method 2: File Picker
- Click the "Upload Mail" button
- Select one or more PDF files using the file picker
- Click "Open" to begin upload
You can upload multiple files at once. Each file will be processed independently.
File Requirements
- Format: PDF only
- Size: Maximum 10MB per file
- Quality: Clear, legible scans (300 DPI or higher recommended)
- Orientation: Portrait or landscape (automatically detected)
Blurry or low-resolution scans may result in lower OCR accuracy. For best results, use a scanner or scanner app with at least 300 DPI resolution.
Processing Status
After upload, each document goes through the following stages:
- Uploading - File is being transferred to our servers
- Processing - OCR and AI analysis in progress
- Complete - Document ready to view in your mailbox
You'll receive a notification when processing is complete.
Best Practices
- Scan documents immediately after receiving them
- Use consistent naming conventions for easier organization
- Ensure good lighting and contrast when scanning with a mobile app
- Remove staples and flatten documents before scanning
- Scan both sides of double-sided documents