1.1 These Terms of Service ("Terms") govern your access to and use of the features and functions provided by Mail Sorter, Inc. ("Mail Sorter," "we," or "us") through www.themailsorter.com (the "Site") and any associated services or software (collectively, the "Platform"). By accessing or using the Site or the Platform, you agree to be bound by these Terms. If you do not agree, you may not access or use the Site or the Platform.
1.2 If you are using the Platform on behalf of a company or organization, you represent that you are authorized to accept these Terms on its behalf. All references to "you" or "Customer" will refer to both the individual user and the organization represented.
1.3 We may update or modify these Terms at any time. We will notify you of material changes through email, the Site, or by updating the "Last Updated" date above. Continued use of the Platform after such notice constitutes your acceptance of the updated Terms.
1.4 We reserve the right to modify or discontinue any aspect of the Platform at any time, with or without notice.
1.5 These Terms form a legally binding agreement. Violation may result in suspension or termination of your access.
Please review our Privacy Policy to understand how we collect, use, and protect your data.
To access certain Platform features, you must create an account. You agree to:
4.1 Subject to these Terms, Mail Sorter grants you a limited, non-exclusive, non-transferable license to access and use the Platform for your internal business purposes.
4.2 You may not:
5.1 You are solely responsible for all content you upload or submit through the Platform, including scanned documents, tags, summaries, and metadata ("Content").
You represent that:
5.2 By submitting Content, you grant Mail Sorter a worldwide, non-exclusive, royalty-free license to use, store, and process the Content solely to provide and improve the Platform "as is".
5.3 We reserve the right to remove any Content that we believe violates these Terms, laws, or third-party rights.
6.1 Mail Sorter is a mail scanning and summarization service, not a long-term document storage vault. Documents uploaded to the Platform are subject to plan-based retention periods, after which they are automatically and permanently deleted from our servers, including all associated files, metadata, and AI-generated summaries.
6.2 Retention periods vary by subscription plan. The applicable retention period for each plan is displayed on the Pricing page and within the Platform interface. Retention is calculated from the date each document is uploaded.
6.3 If you upgrade or downgrade your subscription plan, the retention period for all existing documents will be recalculated based on your new plan. An upgrade may extend retention; a downgrade may shorten it. Documents that fall outside the new retention window may become eligible for deletion.
6.4 It is your responsibility to download and save any documents you wish to keep before the applicable retention period expires. You may download documents at any time through the Platform while they remain available.
6.5 Upon cancellation of your subscription, all documents and associated data will be permanently deleted from our servers fifteen (15) days after your subscription ends. Please refer to our Cancellation Policy for additional details.
6.6 Deletion of documents pursuant to this Section is permanent and cannot be undone. Mail Sorter shall not be liable for any loss or damages arising from the deletion of documents in accordance with the applicable retention policy.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. MAIL SORTER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
You agree to defend, indemnify, and hold harmless Mail Sorter and its affiliates, officers, and employees from any claims, damages, liabilities, or expenses arising from:
9.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAIL SORTER'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (I) $100 OR (II) AMOUNTS PAID BY YOU TO MAIL SORTER IN THE PAST THREE MONTHS.
9.2 IN NO EVENT WILL MAIL SORTER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.
10.1 You retain all ownership of your Content. Mail Sorter retains all rights, title, and interest in the Site, Platform, and all intellectual property associated with them.
10.2 Any feedback or suggestions you provide may be used by us freely, without obligation or restriction.
11.1 These Terms remain effective as long as you use the Platform.
11.2 We may suspend or terminate your access:
11.3 Upon termination, your right to access the Platform ends immediately. Certain provisions (including Sections 4.2, 5, 6, 7-10, and 12-14) will survive termination.
All Mail Sorter branding and trademarks are our property. You may not use them without our written consent.
You agree not to disclose or misuse any non-public, confidential information you receive through your use of the Platform, including our technical or business information.
14.1 These Terms are the entire agreement between you and Mail Sorter. They supersede all prior agreements regarding the Platform.
14.2 These Terms are governed by the laws of the State of New Jersey, without regard to conflicts of laws principles. All disputes must be brought in state or federal courts located in Newark, NJ.
14.3 You may not assign these Terms without our prior consent. We may assign these Terms without restriction.
14.4 If any provision is found unenforceable, the remainder will remain in full force and effect.
14.5 Notices may be sent electronically to the contact information you provide.
By using www.themailsorter.com, you acknowledge and agree to these Terms.